International Shipping Policy

Thank you for shopping with Spire Mart! This International Shipping Policy explains how we ship orders outside Pakistan, including delivery times, costs, customs, and important information for our global customers.

1. International Shipping Availability

We currently ship to most countries worldwide. If your country is not listed at checkout, please contact us for assistance.

2. Processing Time

  • All international orders are processed within 1–3 business days (Monday to Saturday).
  • During peak seasons or sales, processing time may increase slightly.

3. Shipping Methods and Delivery Times

Shipping Method Estimated Delivery Time Notes
Standard International 10 – 25 business days Most economical option
Express International 5 – 12 business days Faster delivery with tracking


  • Delivery times are estimates only and not guaranteed.
  • Actual delivery may be delayed due to customs clearance, local holidays, or carrier issues.

4. Shipping Costs

  • International shipping fees are calculated at checkout based on:
    • Destination country
    • Order weight and dimensions
    • Chosen shipping method
  • Free international shipping may be available on selected promotions (clearly mentioned at checkout).

5. Customs Duties, Taxes & Import Fees

  • Important: International customers are fully responsible for paying any customs duties, import taxes, VAT, GST, or brokerage fees imposed by their country.
  • These charges are not included in the product price or shipping cost.
  • Spire Mart is not responsible for additional costs or delays caused by customs.

6. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your package using the link provided or through My Account → Orders.
  • Please allow up to 48 hours for tracking information to update after dispatch.

7. Shipping Address Requirements

  • Please provide a complete and accurate shipping address, including:
    • Full name
    • Street address / PO Box (if allowed)
    • City, State/Province, Postal Code
    • Country and Phone Number
  • We are not responsible for orders lost or delayed due to incorrect or incomplete address details.

8. Order Changes & Cancellations

  • You can request to change or cancel your order within 12 hours of placing it.
  • After processing begins, changes may not be possible.

9. Lost, Delayed, or Damaged Shipments

  • If your package is significantly delayed or marked as lost, contact us with your order number.
  • For damaged items, please provide clear photos within 7 days of attempted delivery. We will work with the carrier to resolve the issue.

10. Contact Us for International Orders

If you have any questions regarding international shipping, please reach out:

Please mention “International Shipping” in your message for faster assistance.

Thank you for shopping with Spire Mart from around the world! We appreciate your trust and strive to deliver your orders safely and efficiently.