Terms and Conditions

Welcome to Spire Mart! These Terms and Conditions govern your use of our website and the purchase of products from Spire Mart. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Information

  • Spire Mart is an online store operated from Pakistan.
  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.

2. Products and Pricing

  • All prices are listed in the currency shown at checkout and are subject to change without notice.
  • We make every effort to display accurate product images, descriptions, and pricing. However, errors may occur.
  • In case of a pricing error or product unavailability, we reserve the right to cancel the order and issue a refund.

3. Orders and Payment

  • By placing an order, you confirm that all information provided is accurate and complete.
  • Payment must be made in full at the time of ordering.
  • Accepted payment methods include Credit/Debit Cards, Apple Pay, Google Pay, Shop Pay, PayPal, and Cash on Delivery (where available).
  • All payments are processed securely through third-party providers.

4. Shipping and Delivery

  • Shipping times are estimates only and are not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen events.
  • International customers are responsible for any customs duties, taxes, or import fees.
  • Risk of loss or damage passes to you once the order is handed over to the carrier.

5. Returns and Refunds

  • Returns are accepted within 30 days of delivery, provided the items are unused, in original packaging, and in sellable condition.
  • Shipping fees are non-refundable unless the item is defective or we made an error.
  • Refunds will be processed within 5–7 business days after we receive the returned item.
  • For detailed return instructions, please refer to our Help Center / Support Hub.

6. Intellectual Property

  • All content on this website (images, text, logos, graphics) is the property of Spire Mart or its licensors and is protected by copyright and trademark laws.
  • You may not copy, reproduce, distribute, or use any content without our prior written permission.

7. User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Post harmful content or engage in abusive behavior toward our staff

8. Limitation of Liability

  • Spire Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the value of the products purchased.
  • We are not responsible for any damages resulting from product misuse or improper care.

9. Indemnification

You agree to indemnify and hold Spire Mart, its owners, employees, and affiliates harmless from any claims, losses, or damages arising from your violation of these Terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

We usually respond within 24 hours (Monday – Saturday).

Thank you for shopping with Spire Mart!